1. Introduction
Welcome to CertifyUp ("we," "our," or "us"). These Terms of Service ("Terms") govern your use of our AI-powered certification platform. By accessing or using CertifyUp, you agree to be bound by these Terms.
2. Acceptance of Terms
By creating an account, logging in, or using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy.
If you do not agree to these Terms, please do not use our platform.
3. Description of Service
CertifyUp is an AI-powered platform that provides:
- AI-generated practice questions for various IT certifications
- Personalized study plans based on performance
- Progress tracking and analytics
- Assessment and practice exam simulations
- Focus area practice for specific topics
3.1 Disclaimer — Unofficial Practice Content
CertifyUp provides unofficial practice questions and study aids. We are not affiliated with, endorsed by, or sponsored by any certification provider such as Amazon Web Services, Google Cloud, or Microsoft. Our materials are original and intended to help users prepare for exams by simulating real-world scenarios, not by reproducing actual test questions.
4. User Accounts
To access our services, you must create an account. You agree to:
- Provide accurate, current, and complete information
- Maintain and update your account information
- Maintain the security of your password
- Accept responsibility for all activities under your account
- Notify us immediately of any unauthorized use
5. Acceptable Use Policy
You agree not to use our service to:
- Violate any applicable laws or regulations
- Infringe on intellectual property rights
- Distribute malicious code or attempt to compromise security
- Use automated tools to access our services without permission
- Share your account credentials with others
- Try to reverse engineer or copy our AI models
5.1 User Conduct — Intellectual Property
You agree not to upload, share, or distribute copyrighted exam materials, official test questions, or proprietary content from third-party certification providers.
6. Subscription and Payment
Our platform offers both free and premium subscription tiers:
- Free Tier: Limited access to features and questions
- Premium Tier: Full access to all features and unlimited questions
- Subscriptions auto-renew unless cancelled
- All payments are processed securely through authorized payment processors
- Refunds are handled according to our refund policy
7. Intellectual Property
Our platform and all content, including AI-generated questions, are protected by intellectual property laws.
- CertifyUp retains ownership of our platform, software, and algorithms
- You may not reproduce, distribute, or modify our content without permission
- AI-generated questions are for personal study purposes only
- Our trademarks and logos are our proprietary property
7.1 AI-Generated Content
Some study materials and explanations are generated by artificial intelligence. While we aim for accuracy, CertifyUp does not guarantee the correctness or completeness of AI-generated content. Users should verify information independently before relying on it for professional certification exams.
8. Privacy and Data Protection
Your privacy is important to us. Our collection and use of your data is governed by our Privacy Policy, which is incorporated into these Terms by reference.
- We collect data necessary to provide our services
- Your performance data helps improve our AI algorithms
- We use industry-standard security measures
- You can request deletion of your data at any time
9. Service Availability
While we strive to maintain high availability, we cannot guarantee that our services will be uninterrupted or free from errors. We may perform maintenance, updates, or make changes to improve our platform.
10. Limitation of Liability
To the fullest extent permitted by law, CertifyUp shall not be liable for:
- Indirect, incidental, or consequential damages
- Loss of data, profits, or business opportunities
- Results from certification exams taken by users
- Service interruptions or temporary outages
- Actions of third parties or external services
11. Termination
Either party may terminate these Terms at any time:
- You may delete your account through your profile settings
- We may suspend or terminate accounts for Terms violations
- Upon termination, your access to the platform will cease
- Certain provisions of these Terms will survive termination
12. Changes to Terms
We may modify these Terms at any time by posting updated terms on our platform. Continued use of our services after such changes constitutes acceptance of the new Terms.
13. Contact Information
If you have questions about these Terms, please contact us:
14. Governing Law and Jurisdiction
These Terms are governed by and construed in accordance with the laws of Bulgaria (EU), without regard to conflict of law principles. Any disputes shall be subject to the exclusive jurisdiction of the courts of Sofia, Bulgaria.